l89b Privacy Policy: How We Handle Your Information
l89b collects and uses your information only to run the services you access — your wallet connections through bKash, Nagad, or Rocket, your transaction history, and your account activity. This policy explains what we collect, why we collect it, and what choices you have over your own data.
Account data kept private
bKash, Nagad, Rocket wallet context
Your rights explained clearly
Contact route always open
POLICY SCOPE DETAIL
What This Policy Covers and How It Applies
This privacy policy applies to all information we receive when you use l89b — from the moment you open an account to every session, transaction, and support contact that follows. We collect the details you provide at registration (name, contact information, and preferred payment method), the wallet identifiers you link — whether that is bKash, Nagad, or Rocket — and the transactional data generated each time you move funds. We also collect standard technical data: device type, browser session identifiers, and IP address, which help us keep your account accessible and secure across mobile and desktop. We do not sell your personal information to third parties for their own marketing. Where we work with processors who handle payment routing or platform infrastructure, those relationships are governed by data agreements that restrict how your information can be used. Access to our services depends on your local law and eligible regions; if local rules restrict your use of this platform, those rules take priority. We keep records for as long as your account is active and for a reasonable period afterward in line with our operational obligations. If you close your account, you can ask us to review what we retain and why.
bKash wallet identifier
Nagad account context
Rocket payment data
Session and device records
Support contact history
INSIDE VERSUS OUTSIDE
Where This Policy Applies and What It Does Not Cover
Not every part of your experience on l89b falls under the same privacy rules. Some things we control directly; others are governed by the third parties you interact with. Understanding the boundary helps you know who to contact when a question arises.
Account Access
All data collected when you log in, update your profile, or change your linked wallet falls within this policy. That includes login records, device signals, and any identity details you submit through our account forms.
Transactions
Your deposit and withdrawal records — including the wallet type used, whether bKash, Nagad, or Rocket — are covered here. We hold these records for account history and to support any dispute you raise with us directly.
Site Content
Your activity within the lobby — game sessions, table history, sports selections — is logged at the account level under this policy. We use that data to keep your session consistent, not to profile you for external advertising.
Third-Party Services
Links or integrations that take you away from l89b — including the bKash or Nagad app interfaces on your phone — are governed by their own privacy policies. We do not control what those services collect on their end.
YOUR ACCOUNT RIGHTS
Actions You Can Take Over Your Own Data
You have practical choices when it comes to the information we hold about you. Reviewing your account details is straightforward — open the account settings page and you will see the profile information currently on record, including your registered contact details and linked wallet method. If something is incorrect, you can update it directly from that page or reach out to our support team to request a correction. Your transaction history is available in the account dashboard; this shows every deposit and withdrawal we have logged, including the wallet channel used. If you believe a record is wrong, raise it with us and we will check the source data. You can also ask us to explain why we hold specific information or how long we keep it. If you decide to close your account, contact support and request a data review — we will tell you what we retain and on what basis. Availability of specific data-handling options may depend on your local law and eligible region.
Review Your Records
Open the account settings section to see your current profile details and linked wallet information. Your transaction log is under the account dashboard and shows every fund movement we have recorded.
Correct Account Details
Update your contact information directly inside account settings, or contact our support team if a field cannot be changed from your end. We will verify and apply corrections promptly.
Raise a Data Question
If you want to know why we hold a piece of information, how long we keep it, or who can access it, contact us through the support route on the site. We will respond with the relevant detail.
Request Account Closure Review
Closing your account does not automatically delete all records. Contact support to start a data review. We will confirm what we retain and the reason, in line with our operational obligations.
REACH OUR TEAM
How to Contact Us About This Policy
If you have a question about how we handle your data, want to correct something on your account, or need to raise a concern about your wallet records, the routes below are the ones we actively monitor. Use the channel that fits your question best and include your registered account details so we can locate your record quickly.
Live Chat
The live chat link is available inside your account once you are logged in. Use it for questions about specific records, wallet data, or account corrections that need a quick response.
Email Support
For detailed privacy questions — including requests to review or correct data we hold — send an email through the contact address published on the site. Include your account ID and the specific record or detail in question.
Account Help Page
The help section inside your account covers common data and wallet questions. Check there first; if your question is not answered, escalate via live chat or email with the relevant account details attached.
HOW WE PROTECT DATA
Our Approach to Data Handling and Account Security
Keeping your account data secure is a core part of how we operate, not an afterthought. We use session controls and access restrictions to limit who inside our team can view account records, and our payment processors handle wallet data — bKash, Nagad, Rocket — under their own security standards that we contractually require them to meet. Cookie use on l89b is limited to what keeps your session active and the platform navigable; we do not use tracking cookies to build advertising profiles. Data retention follows a practical rule: active account records are kept while your account is open, and we hold post-closure records only as long as our operational obligations require. If you want to know the current retention period for your specific data, contact us and we will tell you. Changes to this policy are published on this page; if a change is material, we will notify you through your account.
Session Security
Your account session is protected by access controls that restrict viewing to authorised team members only. Wallet identifiers — bKash, Nagad, Rocket — are handled by payment processors under separate security agreements we require them to maintain.
Cookie Use
We use cookies only to keep your session running and the site navigation consistent across pages. No advertising or cross-site tracking cookies are placed from our end. You can manage cookie preferences through your browser settings.
Data Retention
Account records are held while your account remains active. After closure, we keep only what our operational obligations require. Contact support to ask about the retention period that applies to your specific account data.
Policy Updates
When we update this policy, the revised version is published on this page with the effective date noted. Material changes will be flagged through your account notification channel so you are not caught off guard.
POLICY FAQ
Answers to Common Privacy Policy Questions
These are the questions we hear most often about data, account records, and privacy at l89b. If yours is not here, reach the team through live chat or the published email address.
What personal data does l89b collect when I open an account?
We collect the details you enter at registration — name, contact information, and linked wallet type (bKash, Nagad, or Rocket). We also log device and session data each time you access your account, and we record every transaction you complete through the platform.
Does l89b share my data with third parties?
We do not sell your data to third parties for their marketing. We share information only with processors who handle payment routing or platform infrastructure, and only under data agreements that restrict their use. Your wallet data — bKash, Nagad, Rocket — passes through those processors under their own security standards.
How can I see the transaction records l89b holds for my account?
Open your account dashboard after logging in. The transaction history section lists every deposit and withdrawal we have recorded, including the wallet channel used. If a record looks wrong, contact support with the date and amount and we will check the source data.
Can I ask l89b to delete my personal data?
You can contact us to request a data review when you close your account. We will confirm what we retain and explain why. Some records must be kept for operational reasons even after closure. The scope of deletion available to you may depend on your local law and eligible region.
How does l89b handle cookies and session tracking?
We use cookies to keep your session active and to maintain consistent navigation across the site. We do not place advertising or cross-site tracking cookies. You can manage or clear cookies through your mobile or desktop browser settings at any time without losing your account data.
How do I request a correction to my account details?
Open account settings to update basic profile fields directly. If a field cannot be edited from your end — or if you need a correction to a transaction record — contact support through live chat or email. Include your account ID and the specific detail that needs to change.